Comma-separated list of a record's fields to be fetched. Available fields: id, dialogLink, name, chatId, chatName, markedAsSpam, operatorId, operatorName, operatorAssignedAt, previousOperators, firstOperatorName, firstOperatorAssignedAt, previousOperatorsAsString, botName, clientId, clientExternalId, clientIp, userAgent, messengerType, status, startedAt, closedAt, operatorFirstMessageCreatedAt, operatorLastMessageCreatedAt, botLastMessageCreatedAt, lastMessageCreatedAt, clientLastMessageCreatedAt, clientOnlineAt, clientOfflineAt, referer, closeReason, price, messages, messagesAsString, operatorMessageCount, botMessageCount, clientMessageCount, messageCount, dialogResultsFromBot, dialogResultsFromBotJson, dialogResultsFromOperator, nps, csi, csiMax, csiPercent, fcr, whatsappPhone, markers, rating, operatorGroups, closedBy, timerFirstAnswer, timerNextAnswers, operatorFirstAnswer, operatorNextAnswers.

Determines the output format. CSV_EXCEL format includes UTF-8 BOM and semicolon delimiter for better Excel compatibility.

Base filename (without extension) to be downloaded.

The start date (for example, 2018-05-27T21:30:54+00:00). (For get request need encode url)

The end date (for example, 2018-05-27T21:30:54+00:00). (For get request need encode url)

Date range field. (createdAt, updatedAt)

Chat session identifier.

Comma-separated list of fields to sort by. Each sort field can have special prefix indicating a desirable sort order: + (ascending order, default) or - (descending order). The available sort fields: startedAt, name, lastMessageCreatedAt, price.

The chat identifier.

Comma-separated list of messenger types.

Search keyword to match session name, clientId, whatsapp number or telegram client Id.

Filter by operator type.